Need help with InkVo? Browse the FAQs below or reach out directly — we typically respond within a few hours.
How do I send my first invoice?
Tap 'Generate an Invoice' from the Dashboard or the Generate tab. Describe the job in plain English and InkVo builds a clean, professional invoice in seconds — ready to send.
How do I get paid through InkVo?
Connect your Stripe account in Settings → Billing. Once connected, each invoice will have a 'Send Payment Link' option that lets your client pay online directly to your bank.
Can I cancel my subscription at any time?
Yes. Go to Settings → Subscription and tap 'Manage Subscription'. You can cancel anytime with no penalty — your access continues until the end of the billing period.
How do I reset my password?
On the login screen tap 'Forgot?' below the password field. Enter your email and we'll send you a reset link within a minute.
My client hasn't received their invoice email — what do I do?
Open the invoice from your Invoices list and tap 'Resend Email'. Also ask your client to check their spam folder. If the problem persists, contact support below.
How do I delete my account?
Go to Settings → scroll to the bottom → tap 'Delete Account'. This is permanent and will remove all your data immediately.